FAQ

yes - it is fired at an extremely high temperature so is both microwave and dishwasher safe

except for our specified cookware (serving & lasagne dishes) our tableware is not ovenproof

or suitable for the freezer

these extreme temperatures will damage your pottery

we advise that:

small (180cm x 130cm / 71" x 51") is suitable for a 4-6 seat rectangular table

medium (220cm x 140cm / 68.5" x 55") is suitable 6-8 seat rectangular table

square (180cm x 180cm / 71" x 71") is suitable for 4-6 seat square table

large (250cm x 180cm / 98.58" x 71") is suitable 8-10 seat rectangular table

extra large (300cm x 180cm / 118" x 71") is suitable 10-12 seat rectangular table

yes we offer a fantastic service with all of our products available

to set up a list please go to weddings : create a list

we also have an in house stylist who will be more than happy to give you advise on choosing a range that looks fabulous & is individual to you

please contact felicity handover on 020 7228 2900 or email felicity.handover@susiewatsondesigns.co.uk

for retail customers: if ordered before midday then they are usually sent out that day to arrive before 4 o’clock the following day

if after midday then they will be sent the following day to arrive then one after that.

for trade customers: the lead time is generally one week

please note if items are out of stock, your order may be held back

if you would like your order to be delivered at on a specified day contact ian.rhodes@susiewatsondesigns.co.uk or call 0121 526 3782 please have your order reference

please note we cannot specify a particular delivery time

mainland united kingdom (excluding highlands)retail: £5

trade: £10 unless order reaches the specified carriage paid amount

trade including fabric: £15

this varies depending on which country and the size of the order

please contact ian.rhodes@susiewatsondesigns.co.uk for an accurate quote

all carriage will be charged at cost

please note that customers outside the united kingdom will also be liable for any import duty, quotas, permits, product restrictions and other local requirements

all parcels must be signed for on delivery

please contact ian rhodes on 0121 5263782 or email ian.rhodes@susiewatsondesigns.co.uk

if it is a fabric order please contact phillipa on 01672 514542 or email fabrics@susiewatsondesigns.co.uk

log in to your account and go to the ‘my account’ page then click on ‘see orders’ under the ‘orders’ heading

when you go to log in there is a link saying ‘click here if you’ve forgotten your password’ click on this and it will give you your hint that you set specified when you set up your account

if this does not remind you then you can click on a link to be emailed instructions of how to find it out

at susie watson designs we are committed to maintaining your privacy

our privacy policy statement is given in our terms and conditions

if we make changes to this policy, we will notify you by updating this statement on our website