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Click & Collect

We want you to be able to order online without the inconvenience of waiting in for the postman, or finding the 'Sorry You Were Out' card on your doormat.

That's why we have the option to collect your online order in the store of your choice. Better still, it's absolutely free.

 

How do I Click & Collect?

Simply choose Collect In Store from the delivery options at checkout. You will then be able to select the most convenient store location to collect from.

When can I collect my order from the store?

Our store will be in contact with you as soon as your order is ready to be collected. Please allow approximately 5–7 working days for delivery.

Please ensure you collect your order within 5 days of being notified that the order is ready to be collected. After this your order will be returned to our warehouse. If you are unsure about collecting your order, please contact the shop directly.

Please note: Click & Collect is not available from our Cambridge Store.

Are all items available for Click and Collect?

Furniture items may need to be arranged on an individual basis and may incur a charge. Our fulfillment team will get in touch to arrange this once you have placed your order.

Can I return Click & Collect items?

Items purchased online and collected in store can be returned, but unfortunately not in store due to limited storage space.
They would need to be returned to our warehouse. Read more about our Returns policy.